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TERMS AND CONDITIONS

Last updated January 01, 2025

1. AGREEMENT

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Customer”, “you”) and Netcen Teknoloji Limited Şirketi (“Netcen”, “Company”, “we”, “us”, “our”) regarding your access to and use of our infrastructure and internet-based services.

By ordering, accessing, or using our Services, you agree to be bound by these Terms.

If you do not agree, you must not use our Services.


2. SERVICES PROVIDED

We provide infrastructure services including but not limited to:

  • Shared Web Hosting

  • Virtual Private Servers (VPS / VDS)

  • Dedicated Server Rental

  • Colocation (Server Housing)

  • Domain Name Registration

  • Email Hosting

  • SSL Certificates and Software Licenses

All services are subject to availability and technical feasibility.


3. CUSTOMER RESPONSIBILITY

You are solely responsible for:

  • All data stored on your hosting environment

  • Website content, applications, and databases

  • Email communications

  • Security of your own software and scripts

  • Compliance with applicable laws

Netcen does not monitor or control customer-hosted content except where necessary for security, abuse prevention, or legal compliance.


4. DATA OWNERSHIP

All data hosted within customer environments remains the property and responsibility of the Customer.

For infrastructure services, Netcen acts solely as a technical service provider and does not assume the role of data controller for customer-hosted content.


5. BACKUPS

Although Netcen may perform routine backups for operational purposes, we do not guarantee the availability, integrity, or restoration of backups.

Customers are solely responsible for maintaining independent backups of their data.

Netcen shall not be liable for any loss of data.


6. ACCEPTABLE USE POLICY (AUP)

You agree not to use the Services for:

  • Illegal activities

  • Malware distribution

  • Phishing or fraud

  • Spam or unsolicited bulk email

  • Copyright infringement

  • Hosting illegal or prohibited content

  • Network abuse or attacks

  • Cryptocurrency mining unless explicitly permitted

We reserve the right to suspend or terminate services immediately if abuse or violation is detected.


7. PAYMENT TERMS

All services must be paid in advance unless otherwise agreed.

Failure to pay may result in suspension or termination of services.

All fees are non-refundable unless explicitly stated in a separate refund policy.


8. SUSPENSION AND TERMINATION

We reserve the right to suspend or terminate services:

  • For non-payment

  • For abuse or violation of law

  • For security threats

  • Upon lawful request from authorities

Termination may result in permanent data deletion.


9. SERVICE AVAILABILITY

Services are provided on an “AS IS” and “AS AVAILABLE” basis.

We do not guarantee uninterrupted or error-free service.

Maintenance, outages, or technical failures may occur.

No Service Level Agreement (SLA) applies unless explicitly agreed in writing.


10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Netcen shall not be liable for:

  • Data loss

  • Service interruptions

  • Lost profits or revenue

  • Indirect or consequential damages

Our total liability shall not exceed the amount paid by you for the service during the preceding three (3) months.


11. INDEMNIFICATION

You agree to indemnify and hold Netcen harmless from any claims, damages, or liabilities arising from:

  • Your use of the Services

  • Your hosted content

  • Violation of applicable laws

  • Infringement of third-party rights


12. DATA PROTECTION

Data processing is governed by our Privacy Policy and Data Processing Statement.

For infrastructure services, customers remain responsible for compliance with data protection laws applicable to their hosted data.


13. GOVERNING LAW

These Terms shall be governed by the laws of the Republic of Türkiye.

Courts of Istanbul, Türkiye shall have exclusive jurisdiction.


14. MODIFICATIONS

We may modify these Terms at any time.

Continued use of the Services constitutes acceptance of revised Terms.


15. CONTACT INFORMATION

Netcen Teknoloji Limited Şirketi
Ömerli, Güzin Sk. No:29
Çekmeköy, İstanbul 34794
Türkiye
Email: info@netcen.com
Phone: +90 532 732 96 96

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